Terms & Conditions

By accessing or using the Coasted Code Academy website (coastedcode.com), enrolling in any programme, or engaging with our services, you (the User, Parent, or Guardian) confirm that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to any part of these Terms, please do not use our services. These Terms apply to all visitors, users, and others who access or use our platform.

1.1 Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and the current document version. Continued use of our services after any changes constitutes your acceptance of the revised Terms.

Here are the most important things to know before reading the full terms. This summary does not replace the full Terms below.

Coasted Code Academy provides technology-focused education for children aged 6–17 in Ghana and beyond. Our offerings include:

• Live online and in-person coding classes (beginner to advanced)
• AI, robotics, and STEM programmes
• Project-based learning and portfolio building
• School partnership programmes across Ghana
• A student learning portal with assignments, quizzes, and progress tracking
• Guardian dashboards for monitoring student activity and screen time

2.1 Platform Availability

We endeavour to maintain platform availability 24/7 but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from temporary unavailability.

We reserve the right to add, modify, or discontinue any service at our discretion. Where a material service change affects an active enrolment, we will provide at least 14 days' notice.

Our programmes are designed for children aged 6 to 17 years. Because our primary users are minors, the following requirements apply:

Enrolment is subject to availability and the following payment conditions:

4.1 Fees & Currency

All fees are quoted in Ghana Cedis (GHS) unless otherwise stated. The fee applicable at the time of enrolment will be honoured for the enrolled term. We reserve the right to revise fees for future terms with at least 30 days' notice.

4.2 Payment Methods

We accept payments via Paystack (card, Mobile Money, bank transfer). Payment must be received in full before access to classes is granted. All transactions are conducted in GHS.

4.3 Subscription Renewals

Recurring subscriptions will auto-renew unless cancelled at least 7 days before the renewal date. Email reminders are sent 14 days and 3 days before each renewal. You can cancel at any time via your account settings or by contacting us.

4.4 Failed Payments

If a payment fails, we will notify you by email. You will have 5 business days to settle the outstanding amount before access to the student portal is suspended. We will not charge late fees.

4.5 Receipts & Invoices

Payment receipts are automatically issued via email upon each successful transaction. For formal invoices, please contact info@coastedcode.com.

5.1 Cooling-Off Period

You may request a full refund within 48 hours of enrolment, provided no classes have been attended. Email info@coastedcode.com with your enrolment reference number.

5.2 Mid-Term Cancellation

Cancellations before the term midpoint receive a 50% refund of unused sessions (pro-rata). No refunds are issued after the midpoint of the term.

5.3 School-Initiated Cancellations

If Coasted Code Academy cancels or substantially alters a programme, enrolled students receive a full refund of unused sessions or the option to transfer to an equivalent programme at no extra cost.

5.4 Non-Refundable Items

Registration fees, material fees, printing costs, and completed one-off workshops are non-refundable in all circumstances.

5.5 Refund Processing

Approved refunds are processed within 7–10 business days of confirmation. Funds will be returned via the original payment method. Processing times may vary depending on your bank or Mobile Money provider.

Coasted Code Academy is a safe, inclusive, and supportive learning community. All students, parents, and guardians are expected to uphold the following standards:

All content on the Coasted Code Academy platform — course materials, videos, lesson notes, quizzes, code examples, graphics, logos, and branding — is the exclusive intellectual property of Coasted Code Academy or its licensed content providers and is protected under Ghanaian and international copyright law.

7.1 Permitted Use

Enrolled students may access course content solely for personal, non-commercial learning during their active enrolment period. Materials may not be downloaded, copied, or retained beyond the enrolment term unless explicitly permitted.

7.2 Prohibited Use

You may not reproduce, distribute, sell, sublicense, publicly display, broadcast, or create derivative works from any content without prior written permission from Coasted Code Academy.

7.3 Student Work

Students retain full ownership of original projects they create during the programme. By enrolling, you grant us a non-exclusive, royalty-free, worldwide licence to showcase anonymised student work (e.g., screenshots, descriptions) for promotional and educational purposes, unless you opt out in writing by emailing info@coastedcode.com.

7.4 Trademarks

“Coasted Code Academy”, our logo, and related marks are trademarks of the company. You may not use these marks without our express written consent.

We take the privacy of children and families seriously. Our data practices are governed by our Privacy Policy , which forms part of these Terms. Key points:

8.1 Cookies & Tracking

Our website uses cookies and similar tracking technologies (including Google Analytics, PostHog, and Microsoft Clarity) to understand how visitors use our site and to improve the user experience. By continuing to use the site, you consent to the use of these technologies. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.

8.2 Data Retention

We retain personal data for as long as an account is active or as required for legal and tax compliance purposes. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

Our platform integrates with third-party tools and may contain links to external websites. These are provided for convenience and do not constitute an endorsement.

We provide our services on an “as is” and “as available” basis and make no warranties, express or implied, regarding:

• Uninterrupted or error-free access to the platform
• Specific learning outcomes, grades, or career results
• The accuracy, completeness, or fitness of course content for any particular purpose
• The conduct or quality of service of third-party integrations

10.1 Limitation of Liability

To the maximum extent permitted by Ghanaian law, our total aggregate liability to you for any claim arising out of or related to these Terms shall not exceed the total fees paid by you in the three (3) months immediately preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, or consequential losses.

10.2 Indemnification

You agree to indemnify, defend, and hold harmless Coasted Code Academy, its officers, employees, and partners from and against any claims, liabilities, damages, and expenses (including legal fees) arising from your violation of these Terms, your misuse of the platform, or your infringement of any third-party rights.

10.3 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including internet or power outages, natural disasters, acts of government, civil unrest, pandemic, or any other event outside our control. We will endeavour to resume normal service as soon as reasonably practicable.

Either party may terminate the enrolment relationship at any time, subject to the refund policy in Section 5.

11.1 Termination by You

You may cancel at any time by contacting info@coastedcode.com with your account details. Refunds, if applicable, will be issued per Section 5. Upon cancellation, your access to the student portal will cease at the end of the current billing period.

11.2 Termination by Coasted Code Academy

We may suspend or terminate access with reasonable notice for operational reasons (e.g., programme discontinuation) and will issue applicable refunds. We may suspend or terminate access immediately and without refund for:

• Serious or repeated violations of the Code of Conduct (Section 6)
• Providing false or misleading information during registration
• Fraudulent payment activity or charge-backs
• Any behaviour deemed harmful or threatening to students, staff, or the academy
• Breach of any other provision of these Terms

11.3 Effect of Termination

Upon termination, all licences granted to you under these Terms will immediately cease. Provisions that by their nature should survive (including Sections 7, 10, 12, 13) will remain in effect.

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict-of-law provisions.

12.1 Informal Resolution

Before initiating any formal proceedings, you agree to first contact us at info@coastedcode.com to attempt resolution in good faith. We will respond within 10 business days.

12.2 Mediation

If informal resolution fails, either party may request mediation through a mutually agreed mediator before escalating to court proceedings. Mediation costs shall be shared equally unless otherwise agreed.

12.3 Jurisdiction

If mediation does not resolve the dispute within 30 days, the matter shall be submitted to the exclusive jurisdiction of the courts of Ghana in Accra, Greater Accra Region.

Nothing in this clause limits your statutory rights as a consumer under applicable Ghanaian law.

13.1 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13.2 Entire Agreement

These Terms, together with our Privacy Policy and any enrolment confirmation, constitute the entire agreement between you and Coasted Code Academy with respect to your use of our services and supersede all prior agreements, representations, or understandings.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Coasted Code Academy.

13.4 Notices

All notices to you will be sent to the email address on your account. It is your responsibility to keep your contact information up to date. Notices to us should be sent to info@coastedcode.com.

13.5 Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity in the event of a merger, acquisition, or sale of assets, with notice to you.

If you have questions, concerns, or requests related to these Terms or your enrolment, please reach out through any of the following:

We aim to respond to all enquiries within 2 business days. For urgent matters (e.g., safeguarding concerns), please include “URGENT” in your email subject line.